Return Policy
At Akachan Vintage, we take pride in offering one-of-a-kind, vintage items with history and character.
Because of the nature of vintage clothing and accessories, all sales are final. Please read our policy carefully before making a purchase.
Why Are All Sales Final?
Vintage items are often unique, pre-owned pieces with varying signs of age or wear. We provide detailed descriptions and photos to help you make informed decisions. Each piece is sold as-is, and we are unable to offer returns or exchanges due to fit, minor imperfections, or change of mind.
Item Descriptions & Condition
We aim to describe and photograph each item as accurately as possible, including any flaws such as fading, pulls, stains, or wear. Vintage sizing often differs from modern sizing, so we provide exact measurements to help guide your choice.
Color accuracy
Please note that the color of items may vary slightly from what you see on your screen. We do our best to photograph each piece in natural light and represent colors as accurately as possible. However, lighting conditions, camera settings, and individual screen displays can affect how colors appear.
Slight color variation is not considered a valid reason for return, as this is a common and unavoidable part of online shopping, especially with vintage items.
Please review all item details carefully before purchasing.
In Case of an Issue
If you believe an item was significantly misrepresented (e.g., major damage not shown in the listing), please contact us within 3 days of receiving your order with:
- Your order number
- Clear photos of the issue
- A brief description of the problem
We will evaluate the case and may offer a resolution such as store credit, partial refund, or full refund—only if the item was clearly misrepresented.
We Do Not Accept Returns For:
Sizing issues (vintage sizing varies, please check measurements)
- Minor flaws typical of vintage wear
- Color variation due to screen differences
- Change of mind after purchase
Need Help Before Ordering?
We’re happy to answer any questions you have about measurements, fit, or condition before you buy. Just reach out to us Contact Us or on Instagram.
Thank you for supporting sustainable fashion and choosing vintage!